Privacy Policy for Crushly AI : Spicy Chat
*Crushly AI : Spicy Chat*
*Last Updated: February 14, 2026*
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## Introduction
Crushly AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
*This App is intended for users who are 17 years of age or older.* We do not knowingly collect information from anyone under 17 years of age.
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## Information We Collect
### Information You Provide Directly
When you use our App, you may provide the following information:
• *Account Information*: A unique user identifier is created for your account
• *Profile Information*: Name, gender, sexual orientation, body type, preferences, and interests
• *Date of Birth*: Used solely for age verification purposes
• *Email Address* (optional): If you choose to provide it
• *Chat Content*: Messages you send when interacting with AI characters
• *Custom Characters*: Any AI characters you create, including names, descriptions, and uploaded images
### Information Collected Automatically
When you use the App, we automatically collect:
• *Device Information*: A unique device identifier, device type, and operating system platform (iOS or Android)
• *Usage Data*: Timestamps of your interactions with the App
• *Region*: Approximate geographic region derived from your device settings
### Age Verification Records
To ensure compliance with age requirements, we maintain records of age verification attempts, including:
• Device identifier
• Verification status (success or failure)
• Date of verification attempt
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## How We Use Your Information
We use the information we collect for the following purposes:
### Provide and Maintain the App
• Create and manage your account
• Deliver AI-powered chat experiences
• Store and display your conversation history
• Enable character creation and customization
### Safety and Compliance
• Verify that users meet the minimum age requirement (17+)
• Moderate content to ensure compliance with our community guidelines
• Prevent fraud and abuse
• Maintain audit trails for legal compliance
### Process Transactions
• Manage in-app purchases and subscriptions
• Track your credit balance
• Process subscription renewals and cancellations
### Improve Our Services
• Understand how users interact with the App
• Identify and fix technical issues
• Develop new features and functionality
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## Third-Party Services
We use the following third-party services to operate the App:
### AI Language Model Providers
*OpenAI* and *Anthropic*
We use AI language models from OpenAI and Anthropic to generate chat responses. When you interact with an AI character, the following data is sent to these providers:
• *Chat messages*: The messages you send and your recent conversation history
• *Profile information*: Your name, gender, sexual orientation, and body type preferences (used to personalize AI character responses)
• *Character context*: The AI character's name, personality, and style settings
• *Content moderation*: Your messages and AI responses are also processed by OpenAI's moderation API to ensure safety and compliance with our content policies
*Before any data is shared with these providers, we ask for your explicit consent through an in-app disclosure screen.* You may decline, but the chat feature will not be available without consent.
Both OpenAI and Anthropic process data in accordance with their respective privacy policies and do not use your data to train their models when accessed via their API services.
• OpenAI Privacy Policy: https://openai.com/privacy
• Anthropic Privacy Policy: https://www.anthropic.com/privacy
### Payment Processing
*Superwall*
We use Superwall to manage in-app purchases and subscriptions. Superwall receives your user identifier and purchase information to process transactions.
• Superwall Privacy Policy: https://superwall.com/privacy
*Apple App Store / Google Play Store*
All payments are processed through Apple's App Store or Google Play Store. We do not collect or store your payment card information. Please refer to Apple's and Google's privacy policies for information about how they handle payment data.
### Image Hosting
*Cloudinary*
If you upload images for custom characters, those images are stored on Cloudinary's servers.
• Cloudinary Privacy Policy: https://cloudinary.com/privacy
### Database Hosting
*Supabase*
Your data is stored in a PostgreSQL database hosted by Supabase.
• Supabase Privacy Policy: https://supabase.com/privacy
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## Data Security
We implement appropriate technical and organizational measures to protect your personal information:
• *Encryption at Rest*: Sensitive profile information is encrypted using AES-256-GCM encryption before storage
• *Encryption in Transit*: All data transmitted between your device and our servers is encrypted using HTTPS/TLS
• *Access Controls*: Access to user data is restricted to authorized personnel only
• *Secure Infrastructure*: Our servers are hosted on secure, reputable cloud infrastructure
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
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## Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Specifically:
• *Account and Profile Data*: Retained until you delete your account
• *Chat History*: Retained until you clear your conversation history or delete your account
• *Age Verification Records*: Retained indefinitely for legal compliance and fraud prevention
• *Custom Characters*: Retained until you delete them or your account
Upon account deletion, your personal data will be deleted or anonymized, except where retention is required by law or for legitimate business purposes (such as fraud prevention).
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## Your Rights and Choices
Depending on your location, you may have the following rights:
### Access and Portability
You can request a copy of the personal information we hold about you.
### Correction
You can update your profile information directly within the App.
### Deletion
You can request deletion of your account and associated personal data by contacting us at the email address below.
### Chat History
You can clear your conversation history at any time within the App.
### Opt-Out
You can stop using the App at any time. Uninstalling the App will remove locally stored data from your device.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
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## Children's Privacy
*The App is not intended for anyone under 17 years of age.* We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 17 has provided us with personal information, we will delete such information from our servers.
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## International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to these countries.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
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## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Continued use of the App after any modifications to this Privacy Policy constitutes your acceptance of such changes.
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## California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• *Right to Know*: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• *Right to Delete*: You have the right to request deletion of your personal information, subject to certain exceptions.
• *Right to Non-Discrimination*: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the information below.
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## European Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
• *Legal Basis*: We process your data based on your consent (for profile information and chat content) and legitimate interests (for fraud prevention and service improvement).
• *Right to Object*: You have the right to object to processing of your personal information.
• *Right to Restrict*: You have the right to request restriction of processing of your personal information.
• *Right to Lodge a Complaint*: You have the right to lodge a complaint with a supervisory authority.
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## Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
*Email*: [musicraai404@gmail.com]
## Summary of Data Collection
| Data Type | Purpose | Shared With |
|-----------|---------|-------------|
| User ID | Account management | Superwall |
| Profile (name, gender, preferences) | Personalization, AI response context | OpenAI, Anthropic (with user consent) |
| Date of Birth | Age verification | None |
| Chat Messages | AI conversation | OpenAI, Anthropic (with user consent) |
| Device ID | Account security, fraud prevention | None |
| Subscription Data | Payment processing | Superwall, Apple/Google |
| Character Images | Custom character display | Cloudinary |
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This Privacy Policy is effective as of February 14, 2026.
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